Terms of service

Terms of Sale

Gojorofovaha
Ulf Stockmann
Schwebekaminweg 3, 70173 Stuttgart, Germany
Email: info@gojorofovaha.store
Phone: +49 711 90010400

Scope

These terms apply to all orders placed through this store.

Contract

The presentation of goods is not a binding offer. By placing an order you make a binding offer; the contract is concluded when we confirm the order or dispatch the goods.

Prices and payment

All prices are final prices in euro; shipping is added at checkout. Payment is due on ordering. Goods are dispatched from Germany.

What we sell

We sell suspended and central design fireplaces — ceiling-hung wood cone and rotating fireplaces, central freestanding wood fires, a 360° cylindrical-glass fire and a premium open-hearth centrepiece, plus hanging bioethanol and electric fires — with the non-combustible floor plates, designer tool sets, carbon-monoxide alarms, firelighters and glass cleaner to go with them. Each suspended fireplace is hung from engineered, load-bearing structure and installed by a competent installer.

Load-bearing fixing, flue, and open-flame safety

A suspended fireplace hangs from the ceiling or structure: the fixing must be into a sound, load-bearing structure, engineered and installed by a competent installer to carry the considerable weight — never into a plasterboard ceiling. A wood or gas suspended or central fireplace needs a flue connected by a competent installer and signed off and swept by a chimney sweep, with the stated clearances and a non-combustible floor or hearth; a rotating model's flue is fitted so it can turn safely. A bioethanol suspended or central fire is a real open flame for a well-ventilated room only (not a primary heater) — burn only bioethanol fuel and never refill it lit or hot. An electric model is wired through an RCD by a qualified electrician and is not a primary heat source. A central or 360° open fire has flame or hot glass on several sides — keep children and pets away all round, fit a carbon-monoxide alarm, and let the ash cool fully. CE marked where applicable.

Retention of title

The goods remain our property until paid for in full.

Right of withdrawal and warranty

Consumers have a 14-day right of withdrawal and the statutory warranty; see the Refund Policy.

Applicable law

German law applies. For consumers this does not affect the mandatory protection of the law of their country of residence.